Use Your My Social Security Account

The easiest and most secure way to check your SSDI payment status is through your my Social Security account:

• Log in to your secure SSA account on their official website.
• Navigate to options like “Payment & Benefit Details” or “Claim Status.”
• View upcoming payment dates, amounts, and your direct deposit status.
• You can also download or print benefit confirmation letters and tax documents like the SSA‑1099.

If you don’t already have an account, you can easily create one online—even if you filed your claim by phone or in person.

Set Up Bank Alerts or Notifications

If your SSDI benefits are deposited directly into a bank account, most financial institutions offer deposit alerts:

• Enable text or email notifications to confirm when payments are received.
• This helps you know instantly when your SSDI check hits your account.

Contact the SSA National Hotline

You can also get payment information by calling SSA directly:

• 1‑800‑772‑1213 (for TTY, call 1‑800‑325‑0778)
• Representatives are typically available Monday through Friday, from 8 a.m. to 7 p.m. Eastern Time.
• Be ready with your Social Security number and any benefit or claim identifiers.

Visit the SSA Office Locally

Need in-person assistance in New Hampshire? Visit your local SSA field office:

• Bring a valid ID and your Social Security number.
• Staff can assist with payment questions, direct deposit updates, or address mismatches.
• Use the SSA website or call to find your closest local office and appointment guidelines.

Common Payment Issues to Watch For

• Change of address or banking information not updated with SSA
• Benefit holds, often due to ongoing Continuing Disability Reviews (CDRs)
• Overpayment notices, which may temporarily suspend payments
• Failure to report income or work activity affecting SGA eligibility
• System errors or processing delays

If your deposit doesn’t appear as expected, check your account and contact SSA promptly.